FAQ

Bitcoin is a digital currency that enables instant payments anywhere in the world. It uses peer-to-peer technology to operate; money is issued and transactions are managed collectively by the network, meaning there is no central authority. You can find a good introduction to Bitcoin on our blog here. Please note that your balance and all products will use mBTC. When placing a bet, playing poker or requesting a withdrawal you will always use mBTC.

The first step is to download a Bitcoin e-wallet to your computer or mobile device. You can then purchase Bitcoin from one of several online exchanges, as well as at many traditional retailers and Bitcoin ATMs. When you purchase Bitcoin it is credited to your e-wallet almost instantly, and you are free to transact directly with an ever-increasing range of merchants.

Bitcoin is a great option for a number of reasons:

• Quicker processing times (instant deposits and withdrawals).
• The currency and its infrastructure provide you with greater privacy (an email address is all you need to create an account).
• No payment processing costs, and it eliminates the risk of credit card fraud.
• Complete control over the security of your funds.

We employ industry-leading security practices to keep your funds safe. All deposited funds are sent directly to an offline cold-wallet, out of reach of potential hackers. Our online hot-wallet contains only enough Bitcoins to process a day’s worth of transactions, and is replenished on a daily basis.

We recommend wallets with two-factor authentication (2FA) such as those recommended at Bitcoin.org. Read our guides at NitroBetting News Blog to learn more about Bitcoin.

We recommend finding an exchange best suited to your location and desired payment method. Alternatively, many cities also now offer Bitcoin ATMs that allow you to instantly exchange cash for Bitcoin. If you need more help, read our exclusive guide about buying Bitcoins in our Guides Blog.

No, all you need to create an account and start betting is a valid email address.

Click on the “Deposit” button. We will automatically generate a new Bitcoin address for every transaction. Copy this address into your e-wallet and instantly send as many Bitcoins as you would like. If you are using a mobile wallet you can deposit by simply scanning the QR code accompanying this unique address. Once you have completed a deposit to the address, next time you go to “Deposit” you will see a new deposit address. It is best to always use a new deposit address, but you will have no problems if you used an old address in order to make a new deposit.

Two-factor authentication (2FA) is a second layer of security to protect an account or system.

For added security, you can enable two-factor authentication on your account using an app like Google Authenticator (Android / iOS). Once active, you will be required to use a One Time Password (OTP) each time you log on, or when performing other secure functions.

There is no minimum deposit.

There is no limit on the maximum deposit.

The minimum a player can request is 0.5 mBTC (0.0005 BTC).

Same as account reloads, players can withdraw as much as they want. Please keep in mind that all withdrawals will undergo an internal review process and any amount larger than 1000 mBTC (1 BTC) may require extra revisions, and that may take from 24-72 hours.

Please make sure you have a valid email address registered. In some cases, our Processing team may try to contact you via email. Make sure you follow the site rules and that your account has a deposit history. If you are playing using bonus or promotional funds, you will need to deposit and play in order to upgrade your account as a depositor.

All deposits will require the following amount of confirmations before funds can be credited to your account:

• Up to 125 mBTC – 1 confirmation
• Up to 250 mBTC – 2 confirmations
• Up to 500 mBTC – 3 confirmations
• Up to 1000 mBTC – 4 confirmations
• Up to 2000 mBTC – 5 confirmations
• Up to 4000 mBTC – 6 confirmations

If you do not see your deposit credited after receiving the necessary confirmations, please contact our support team at [email protected] with all the details of your transaction.

The vast majority of withdrawals are processed very quickly. Your withdrawal should be approved in no more then 2-3 hours, could even take just a few minutes. If you have any concerns about a withdrawal please don’t hesitate to contact us with your questions.

You may claim your first deposit bonus as soon as your first deposit is credited. Choose between the sports, casino or poker bonus. Depending on the bonus you choose, only action under that product will count towards releasing your bonus. Once you have completed the necessary action/turnover (placing bets, playing casino or poker rake) your full bonus amount will be released to your available balance (full cash, fully unrestricted). For more details about Nitrobetting’s promotions, click here.

A turnover is the number of times that a player must risk the bonus amount before bonus funds will be released and credited to the balance. This action or volume requirement is based on the risk amount on sports or casino, or the poker rake earned. For sports, only graded wagers will be considered for turnover purposes; therefore, pending or cancelled wagers will not be included.